I wrote an email indicating that I have not received my order and they do not answer
super easy to open and close, use it almost daily AND my pup loves riding in it!
We bought one about 1 year ago and were very satisfied with it. In fact, the one I'm reviewing now, I purchased for my business, expecting to receive the same product. Unlike the first one, this one does not stand on its own when folded up and the handle does not stay up when extended. We sent pictures comparing the 2 and their only comment was "there's nothing wrong with it". BS...it's not what we ordered and they wouldn't explain why the difference and told us shipping it back is our problem. What a way to do business.
exactly what we needed, sturdy, easy set up, easy collapse and store
Runs smooth, closes well, kids loved and I did too. Worth the money.