I ordered one if their wagons as a Christmas gift. The purchase never arrived, due to FedEx screwing up. When I contacted MacSports about it the replied that they would look into it. Their "solution" was to refund the purchase. $87 out of $133. Not acceptable. Will not buy anything from MacSports again.
Have not used yet - will be using in 3 weeks. Also ordered one without side table and with "regular" wheel design and notice it doesn't seem to have locking wheels so won't stand up. Is there something I am missing about how to lock the wheels on both of these wagons?
Little blue wagon- Very easy to fold and unfold. However does not stand up when you are taking cover off so I’m still keeping it in the box
We ordered a lightweight wagon advertised as less than 15 lbs. We received a 22.4lb. wagon. Through multiple requests for help and sent pictures of the product we received, there has been no remedy for help offered. Since we received our order Macsports has changed the advertised specs of the wagon we ordered. Be very careful when ordering from these folks, making sure you get part/item numbers before ordering. Overall an unhappy customer experience for us. Reading the fine print in the order agreement will also tell you that you are not allowed to resell any product received from them.
I travel extensively and have found this Classic Wagon a welcome addition to move items in and out of trade shows. The wagon condenses into a small convenient packages and seems to be very well thought out and built. I definitely recommend this product to anyone that has to move items in a organized manner. Well done! AL